Topics:
If you are not consistent, you are non-existent
– Peter Weinstein, DVM, MBA
Are you the leader your business needs?
– Michael Burke, BCOM
Evolution of a medical practice to a business
– A dermatologist’s story – Belinda Welsh, MB BS M MED FACD
Building a team that plays together and stays together
– Peter Weinstein, DVM, MBA
HR is like a house...the importance of building strong foundations
– Hugh McPherson, B.BUS
In the ever-changing world of recruitment how do you attract, retain and manage your talent?
- Chris George
Schmoozing for fun and profit
– Peter Weinstein, DVM, MBA
Performance Management
– Tanja Mimica, B.SC. MBA
Marketing is everything; Everything is marketing
- Peter Weinstein, DVM, MBA
Good behaviour pays off
- Dr Gabrielle Carter, BVSC (HONS), MSC, MACVSC, DACVB
A fresh look at communication conundrums
– Eric Allan, B.V.SC. HONS
Creating raving fans through world class service
- Peter Weinstein, DVM, MBA
Theaps-Note: Deliver the perfect consultation every time
– Dr Dave Nicol, BVMS CERT MGMT MRCVS
The Yellow Pages are dead – An overview of digital marketing
– Dr Dave Nicol, BVMS CERT MGMT MRCVS
Creating a lifetime of care with wellness programs
– Peter Weinstein, DVM, MBA
Creating a lifetime of care with wellness programs
- Peter Weinstein, DVM, MBA
Marketing in volatile times
– James Atkins
2012 AVBA Conference Proceedings
(click to download the order form)
Topics:
A spotlight on your ‘Titfer’ – business bowler or surgical cap?
– John Sheridan
What do Bert Newton, Dawn Fraser and a still born elephant have in common?
– Dr James Ramsden
A searchlight on the people in your practice
– John Sheridan
All in good time
– Jane Bindloss
The Traffic light action plan: red light – The understanding mode
– John Sheridan
Switching on your personal sales cat
– Mike Boyle
How to reach the summit of veterinary medicine: the climb, the rut, keeping the fire in your gut
– Dr Marty Becker
The traffic lights action plan: amber light
– John Sheridan
Your life, your legacy
– Mark Ainsworth
The traffic lights action plan: green light – the action mode
– John Sheridan
20 no cost, easy to apply marketing strategies to immediately grown your practice
– Diederik Gelderman
2011 Conference Proceedings
(click to download the order form)
Topics:
MORE Clients! MORE Profit! MORE Business! –Winston Marsh
The three black boxes of business
The Loyalty Ladder
How to generate endless prospects
The secrets of creating successful systems
Case history: Handling the price enquiry!
Case history: Don’t just give me what I want, give me what I need!
How to generate referrals
How to get your team to generate referrals
Testimonials are terrific!
Know your client: Client advisory boards
How to write a great advertisement
Signs, stories and speeches
Making the web work for you
Using the power of social media
The business of brochures
Creating your newsletter
Getting your name in the media
The power of pareto!
How to increase profits by 800%
Motivating the team: seven suggestions for sensational staff
Personal service standards
How positive are you?
Secrets of successful team meetings
Seminar review
Putting it all together: what to do now!
2011 On The Move Proceedings
(click to download the order form)