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In The Know - the AVBA's monthly e-news
Welcome to In The Know - the AVBA's monthly e-news.
In the August issue of In The Know we:
- Look at the top 3 steps to perfect customer service;
- Look at the app of the month - Choc Tox;
- Remind you to come see Marty Becker at this year's conference and;
- Find out if you're a bad influence on your team.

Log in to the Members' Area, and visit the Publications page to download your copy today.

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Copyright 2010 Australian Veterinary Business Association Ltd
In The Know - August 2011
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